Here are the answers to the ones we hear most often

FAQs

Order Guide

You can place an order directly through our website at www.blissbubs.com. Simply browse the collections, add the items you love to your cart, and proceed to checkout. We accept secure online payments, and you will receive a confirmation once your order is placed.

Alternatively, you can reach out to us through any of our other channels: Facebook, Instagram, Tiktok, Threads, Carousell and we will be happy to assist you with your order.

Note that our customized magnetic photos and calendars are made a little differently from our other products: Instead of producing them one by one, we create them in carefully planned monthly production batches. This allows us to maintain the quality and attention to detail every keepsake deserves, while keeping prices fair and affordable for everyone.

Each customized product page will clearly show the current order cut-off date and the estimated delivery date, so you'll always know when to expect your order.

Shipping Guide

Orders in Singapore are delivered through Ninjavan with a standard delivery window of 3 to 5 business days. We subsidize the shipping cost so you only pay 2 SGD for standard delivery, and orders over 25 SGD qualify for free delivery.

In case you need it sooner, we offer expedited delivery within the same day or 1 to 2 business days at a flat rate of 15 SGD.

For international orders, we will manually coordinate your shipment through the courier offering the most competitive rates for your specific location. Please reach out to us directly before checking out to arrange for you.

Return & Exchange

Yes. You have 3 days from the time you receive your order to request a return or exchange.

To be eligible, items must be in resellable condition, clean, unused, unworn, and unwashed. We do not offer returns or exchanges for personalised items unless they are faulty.

Please reach out to us at hello@blissbubs.com to proceed and we will be happy to help.

Please note that you will bear the return shipping costs and postage fees for replacement items, unless the return is due to a faulty product.

Donation

We accept donations of preloved clothes from any brand, as long as they are clean and still wearable. For every set of clothes donated, we will give you a 1 SGD Blissbubs voucher, capped at 5 SGD, to use on your next purchase with us, valid for order of 25 SGD and above.

All donated clothes will be sent to children in need in mountainous areas or shelter homes in Vietnam. We commit to giving them away only, never reselling, and we will cover all logistics fees from the moment we receive your donation until the clothes reach the children.

Other Channels

We show up on a few channels. Here is where to find us and what to expect.

Facebook and Instagram are where we share news, new arrivals, and everything happening at Blissbubs. Good places to start if you want to stay updated on our latest products and collections.

TikTok is where we share updates and every now and then you might catch a glimpse of our family vlogs.

Threads is more just us chatting about parenting, life, and everything in between. Come say hi.

Carousell is where the deals are. We post clearance items there, and sometimes one-of-a-kind pieces we picked up just to try out. If you do not mind a little treasure hunting, it is worth a look.

Current Promotions

Use code BLISSSUMMER at checkout for 10% off your order. This offer is valid until 31 August 2026.

Check back here often to catch the latest promo codes.